CH Rentals

Help Center

šŸ“˜Ā HelpĀ Center ā€“ CentroĀ assistenza CH. Rentals

Welcome toĀ the CHĀ HelpĀ Center. Rentals, the platform dedicated toĀ short-term and temporary rentals in Switzerland.
Here are answers to common questions about bookings, listings, payments, and using the portal, for bothĀ guestsĀ andĀ hosts.

šŸ”Ā What is CH. Rentals

CH. Rentals is a portal specialized inĀ short-term rentals, ideal for:

  • tourist stays,

  • business trips,

  • temporary transfers,

  • transitional accommodation for students or professionals.

We connectĀ property owners and managersĀ withĀ guestsĀ looking for flexible, reliable and transparent solutions.

ā“Ā Frequently Asked Questions

šŸ” How can I find accommodation?

You can search for accommodation using theĀ search filters, selecting:

  • location,

  • arrival and departure dates,

  • number of guests,

  • price range,

  • type of property and services available.

Each ad contains description, photos, conditions of stay and useful information.

šŸ“ How do I post an ad?

To list a listing:

  1. Sign up or log in to yourĀ host account.

  2. Enter the details of the property (description, photos, availability, nightly rate).

  3. DefineĀ the house rulesĀ and booking conditions.

  4. Post your listing and make it visible to guests.

šŸ“… How does the booking work?

Guests can:

  • check theĀ availabilityĀ of accommodation,

  • send a request or book directly (depending on the host's settings),

  • Contact the host for clarification before your stay.

The cancellation and payment conditions are always clearly stated in the ad.

šŸ’¬ Communication between hosts and guests

Communication takes place via theĀ contact channels indicated on the platformĀ or via the internal messaging system (if applicable), to ensure clarity and security before and during the stay.

šŸ”Ā Safety and best practices

  • Always checkĀ the listing detailsĀ before booking.

  • Please read theĀ house rulesĀ and cancellation conditions carefully.

  • Make payments only in the manner indicated on the platform.

  • If you have any concerns or suspicious behavior, please contact our support.

šŸ“žĀ Customer Support

Our team is here toĀ help.
You can contact us via theĀ support formĀ or the email address listed on the website.
We will do our best to get back to you as soon as possible.